Privacy Policy

Effective Date: 1 January 2026

True Scoop Sanitation Inc. (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Address

  • Email address

  • Phone number

Service Information

  • Property details related to service requests

  • Number of pets and service preferences

Payment Information

  • Billing details required to process payments (processed securely through third-party providers)

2. How We Use Your Information

We use your information solely for the purpose of:

  • Providing and managing our services

  • Processing payments and invoices

  • Communicating with you regarding appointments or inquiries

  • Improving our services and customer experience

3. Protection of Your Information

We take reasonable measures to protect your personal and financial information from unauthorized access, disclosure, or misuse.

Payment information is handled through secure third-party payment processors, and we do not store sensitive financial details such as full credit card numbers.

4. Sharing of Information

We do NOT sell, rent, or trade your personal or financial information to third parties.

We only share information in the following limited circumstances:

  • With trusted service providers (such as payment processors or scheduling software) strictly for business operations

  • When required by law or legal obligation

All third parties we work with are required to maintain the confidentiality and security of your information.

5. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. This data does not personally identify you.

6. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to your information

  • Request deletion of your information (subject to legal or operational requirements)

To make a request, please contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

True Scoop Sanitation Inc.
truesccopsanitation@gmail.com

We are committed to maintaining your trust and protecting your privacy.